discoverfullpac

• Actividentity Usb Reader 3.0 Driver
• Actividentity Usb Reader Software

Hello Long,

Thank you for posting your question on Microsoft community.

I would like to know some information about the issue so that we could help you better.

1. Did you make any hardware or software changes to your computer prior to the issue?
2. What is the make and model of your computer?

Actividentity Usb Reader 3.0 Driver

All IAM® End Users may login using the form to the right. If you are an IAM® End User and do not know your credentials, please request access using the Register Now link or contact IAM® Technical Support at iamsupport@hidglobal.com. Notice: if you previously had an account but it is no longer found ('Unable to retrieve account information from the authentication server.'

I appreciate you for providing details about the issue.

This issue may occur either if the smart card reader driver does not correctly start certificate propagation service or smart card driver is not installed or up to date.

I would suggest you to try following methods and check if it helps.

Method 1:
Please start certificate propagation service and check. Please follow these steps.

a. Press Windows + X keys and click command prompt(admin).

b. In command prompt, type the following command and press Enter.

net start certpropsvc

c. Close command prompt.

If it does not help, use method 2.

Method 2:
Update smart card driver and check.
Refer this article:
Download and install drivers
http://windows.microsoft.com/en-us/windows-8/all-drivers

Actividentity Usb Reader Software

I hope this information helps.

Please do let us know if you need any further assistance.

Thank you